Our last update to this Cookie Policy was 5th October 2021.

This Cookie Policy applies to our web site at www.lisalou.co.uk (referred to for convenience in these terms as "Website"). By accessing and continuing to use our Website, you agree that this Cookie Policy will apply whenever you access the Website on any device.

Any changes to this policy will be posted here and we reserve the right to vary this policy from time to time. Your continued use of our Website after any such change has been posted will constitute your agreement to any such changes. We strongly suggest that you revisit our Cookie Policy in order to ensure that you are informed of the current Cookie Policy for our Website.

Like many companies, our Website uses "cookies". A cookie is a small file of letters and numbers that is placed on your computer's hard drive when you visit certain web sites. We may use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify those Website features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. You can accept or manage them individually. For more information on cookies please visit: http://www.allaboutcookies.org/.

Most of the cookies we use are "functionality cookies" which are used to recognise visitors returning to the Website and "analytics cookies" which monitor how visitors use our Website and give us a better understanding of what content visitors are spending most time accessing.

Strictly Necessary Cookies
These are cookies that are required for the operation of our Website and cannot be switched off in our systems. They are only set in response to actions made by you which amount to a request for services. They include, for example, cookies that enable you to log into secure areas of our Website, to use a shopping cart, or cookies to comply with the law (e.g. such as to keep your information safe).

Analytical/performance cookies. 
These cookies are used only to help us to improve our Website over time, by giving us insights into how the various sections of our Website are used and how users interact with our Website, for example which pages visitors go to most often and whether they get error messages from web pages. The information collected is anonymous and statistical.

Functionality cookies. 
These cookies are used to identify unique visitors to our Website. If you log in to our Website, these are the cookies that allow us to remember who you are and what your preferences are so that we can provide you with access to pages personal to you, for example your choice of language or region. These cookies help keep your visit to the Website secure. These cookies can also enable enhanced, more personal features and to provide services you have asked for.

Targeting cookies. 
These cookies record your visit to our Website, the pages you have visited and the links you have followed. We use this information to make our Website and the advertising displayed on it more relevant to your interests. These cookies collect the most information about users. They work by uniquely identifying your browser and device. If you disable these cookies, you will not experience targeted advertising across different websites.

Session Cookies. 

'Session cookie' is a commonly used description for a cookie which stores information about user page activities to allow users to be recognised within a web site so any page changes or item or data selection is remembered from page to page; whilst 'persistent cookie' is a commonly used description for a cookie which helps web sites remember your information and settings when you visit them in the future. Session cookies are designed to ensure that your visits to our Website are as smooth as possible. Their main uses are:

o    Allowing us to identify your device as you use our Website, so that you are not treated as a new visitor each time you go to another part of our Website; 

o    Ensure that the servers that we use to power our Website each serve an equal number of users, to help make everyone's browsing as swift and responsible as possible; and

o    Noting your browser's capabilities.

Except for strictly necessary cookies, all cookies will expire after [insert date]

We have listed in the table below the specific cookies that we use and the purposes for which we use them, and we have also identified whether they are session cookies or persistent cookies. 

Cookies Name Type Purpose More info Manage Cookies
Google Analytics Third parties Collect information about user navigation through the site in order to know the origin of visits and other similar data at a statistical level. Expiration 2 years. Google Privacy Center: https://policies.google.com/privacy?hl=en
is_cookies_accepted Tech adn.com Own Cookie for internal use necessary for the operation of the website's cookie policy display. Expiration 7 days. On the website itself.
guest_token Tech adn.com Own Security cookie On the website itself.
_session_id;_ JSESSIONID Tech adn.com Own This cookie is a session cookie and expires when the browser is closed. On the website itself.

Your Cookie Preferences
All information collected through the use of cookies is encrypted and we do not use cookies to collect information such as credit card numbers.

You can set your cookie preferences using your browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of our Website features. For example, we use a cookie to remember your cookie preferences and so:

·         If you delete all of your cookies you will have to update your preferences with us again.

·         If you use a different device, computer profile or browser you will have to tell us your preferences again.

·         If you disable all cookies on your devices and/or computers then this may significantly degrade the performance of our Web site and/or mobile applications on your devices.

If you provide us with inconsistent preferences (for example, by indicating on one occasion that you consent to our use of cookies and on another by declining cookies), we will try to update your privacy preferences in a timely and accurate manner.

Web Beacons
Certain pages on our Website may contain ""web beacons"" (also known as Internet tags, pixel tags or clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page and the information in cookies set by the third party.

IP Addresses
An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our Website, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from which geographic regions our Website visitors come. We also may use this information to enhance our Website.

Third Party Cookies
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Contact Us
We take our users' concerns seriously. If you believe that we have not complied with this Cookie Policy, or if you have any questions about our privacy practices in general, you may contact our Data Privacy Manager either by post at Louella Belle Limited, Unit 3, Handley Page Way, Colney Street, St. Albans, Herts, AL2 2DQor by email at dataprivacymanager@lisalou.co.uk.